Privacy Policy

You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at linensdirect@lduk.co.uk or telephoning us on 0333 45 666 45 between 9am and 5.pm Monday – Friday.

We will not release your Personal Information to any company outside of Linens Direct for mailing or marketing purposes. Your Personal Information may be disclosed to other reputable third parties who will help process your order. Linens Direct requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. 

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

Use of Cookies on this site

Cookies are small text files which gather information about a user’s activity whilst visiting a website.   These are automatically stored on your computer when using a website unless you have changed your browser to disable the cookies.  There are different types of cookies, and the ones that we use on our website are listed below, along with a description of why we use them.

Cookie - ASP.Net_SessionID (Session Cookie)

This is a functional cookie which is needed for you to use the site.  It remembers some essential information, including what you have added to your basket to allow you to proceed to the checkout.  It expires when you close your browser and the information is not stored.                                                       

Google Analytics Cookies

To help us improve our website and make your shopping experience easier we use cookies to see some basic information on our customer’s activity whilst on the site. 

Cookie - _utma (3rd Party Tracking & Analytics)

Google Analytics - stores number of user’s visits, the time of the first visit, the previous visit and the current visit

Cookie - _utmb (3rd Party Tracking & Analytics)

Google Analytics – Used to check approximately how long you stay on a site: when a visit starts and approximately ends

Cookie - _utmc (3rd Party Tracking & Analytics)

Google Analytics – Used to check approximately how long you stay on a site: when a visit starts and approximately ends

Cookie - _utmz (3rd Party Tracking & Analytics)

Google Analytics – stores where a visitor came from (search engine, search keyword, link)

You can disable your cookies at any time using your browser privacy settings.  Please be aware that disabling all cookies will prevent you from being able to order from our website.  One of the cookies we use is essential for the website to remember what you have added to your basket.

Please check back frequently to see any updates or changes to our Cookies and Privacy policy.

Questions regarding this Policy should be directed to the Administrative Head Office of lduk.co.uk as follows:

customerservices@lduk.co.uk
Linens Direct,
Lovet House,
Lovet Road, 
Harlow, 
Essex. CM19 5TB