Orders are normally delivered within 2-5 working days.
If you are ordering net curtains and have requested either hemming or shortening services, please allow up to 14 workings days for delivery.
Special Order items are ordered in directly from our manufacturers so please allow up to 28 working days for delivery. Special Order delivery windows are explained within the items product description. All Special Order ranges and specific Special Order sizes & colours are denoted by an asterisk [*]
Please note that all Made to Measure, or otherwise customised items cannot be returned for a refund unless faulty.
We normally dispatch orders when all of the items within your order are ready. On request, we can part-ship your order for an additional fee.
Please call our Customer Services team on 0333 456 6645 prior to placing your order and we will be happy to discuss this option with you.
If you've changed your mind and want to return an item, you need to let us know within 14 days of receipt so that we can provide a Returns Authorisation Number.
This can be done by email to orders@LD-online.co.uk, by phone on 0333 456 6645 or you can write to us at Linens Direct (Website Returns), Lovet House, Lovet Road, Harlow, Essex, CM19 5TB.